Payment Terms

Last Updated
September 22, 2026

These Payment Terms explain the payment rules for purchases made at Fitgx through https://www.fitgx.shop/. Completing checkout means you agree to these payment conditions.

This document should be read together with our Terms of Service, Return & Refund Policy, and Privacy Policy.

1. Accepted Payment Methods

Fitgx accepts the following payment methods available through our checkout:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • UnionPay
  • Apple Pay
  • Google Pay
  • Bancontact
  • BLIK

Payment information is processed through Shopify and payment service providers. Fitgx does not store your full credit card details on our servers.

2. Order Payment Completion

Your order will be reviewed and processed after successful payment confirmation.

If payment fails, is declined, or cannot be completed, your order may not be confirmed. You may retry payment or place a new order.

3. Pricing and Checkout Charges

The final order amount will be displayed during checkout before payment is completed.

Shipping is currently offered free of charge to destinations available for purchase through our website.

Any charges or additional costs will be displayed during checkout before you complete payment.

4. Security of Payments

Payment information is processed through Shopify and payment service providers using security measures designed to protect payment information.

Please keep your payment information confidential. Fitgx will not request your card PIN or full security codes through unofficial communication channels.

5. Refund Payment Rules

Approved refunds will be issued back to the original payment method used for the purchase.

After a refund is issued, your bank, card issuer, or other payment provider may require additional processing time before the funds appear in your account.

Fitgx does not charge restocking fees for approved returns.

6. Failed & Duplicate Charges

If you notice an accidental duplicate charge or an unauthorized charge related to your order, please contact our customer support team with your order details and transaction information so we can review the issue.

7. Promotions, Discount Codes & Vouchers

Discount codes and promotional offers are subject to their stated validity periods, requirements, and usage conditions.

Unless otherwise stated, discount codes or promotional offers may not be combined with other promotions.

8. Payment-Related Order Review

We may review, suspend, or cancel orders when payment-related issues occur, including suspected fraudulent activity, disputed payments, or payment-provider risk alerts.

If an order is affected by payment-related review, we will provide notice when necessary.

9. Contact for Payment-Related Enquiries

Business Address
102 Elmores Road, Korumburra, VIC 3950, Australia

Phone
+61 2 4070 6291

Website
https://www.fitgx.shop/

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (AET)
Saturday – Sunday: Closed