Privacy policy

Last Updated
September 22, 2026

At Fitgx, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or make purchases through https://www.fitgx.shop/.

This policy should be read together with our Terms of Service, Payment Terms, and Return & Refund Policy.

1. Information We Collect

We may collect information that you provide when you use our website, place an order, or contact our customer support team.

This information may include:

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Order details
  • Payment-related information

We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, and website usage information.

2. How We Use Your Information

We may use your information for purposes including:

  • Processing and fulfilling orders.
  • Providing order updates, shipping information, and customer support.
  • Responding to customer enquiries.
  • Improving our website, products, and shopping experience.
  • Sending marketing communications where you have provided consent. You may unsubscribe at any time.
  • Maintaining business records and meeting legal requirements.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, and understand how visitors use our website.

You can manage cookie settings through your browser settings. Disabling certain cookies may affect some website functions.

4. Sharing of Information

Fitgx does not sell your personal information.

We may share necessary information with service providers that help us operate our business, including:

  • Payment service providers
  • Shipping and delivery providers
  • Website and technical service providers

Information is shared only when necessary to provide services, complete transactions, or support website operations.

5. Protection of Your Information

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information.

6. Your Privacy Choices

You may contact us regarding questions about your personal information, including requests to access or update your information.

If you receive marketing communications from us, you may unsubscribe using the instructions provided in those communications.

7. Data Retention

We retain personal information for as long as necessary for business operations, order processing, record keeping, and legal requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Minors

Our website is intended for general consumers and is not directed toward children.

We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the updated policy is published on our website with a revised Last Updated date.

10. Contact for Privacy Questions

Business Address
102 Elmores Road, Korumburra, VIC 3950, Australia

Email
hello@fitgx.shop

Phone
+61 2 4070 6291

Website
https://www.fitgx.shop/

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (AET)
Saturday – Sunday: Closed